BMA Asks Govt to Delay Launch of 111 Service

BMA Asks Govt to Delay Launch of 111 Service

The British Medical Association has found some problems in the trial run of the 111 service, a novel non-emergency telephone advice line. In order to sort out the hitch, the BMA has asked the NHS heads to delay, which is scheduled for Monday in England.

Health Minister Lord Howe said that they have come to know a number of areas, which will take time to a bit more time to get live with the service. However, they have been testing the areas in order to ensure uninterrupted services.

Howe said that the yet to be launched line, which was expected to ease pressure on 999 phone line meant for emergency cases, had been witnessing problems.

Dr Laurence Buckman, chairman of GP committee at the BMA, said, "There have been widespread reports of patients being unable to get through to an operator or waiting hours before getting a call back with the health information they have requested".

He continued by saying that there are a number of areas like Greater Manchester, where the service completely failed. The NHS 111 was completely unable to handle the load of calls that it was getting. It now has to be seen as what the step is taken up by the government.


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